What you will learn
- Which dashboard settings to verify
- How to test the Agent before launch
- What to monitor after launch
1. Confirm Knowledge Sources
Open the Agent and review Knowledge Sources. Make sure sources are current, titled clearly, and trained.2. Confirm Behaviour
Review System Prompt, Tone, Verbosity, Fallback Message, and Guardrails.3. Confirm Channel text and color
Review Display Name, Subtitle, Welcome Message, Input Placeholder, and Primary Color.4. Test in Web Preview
Ask questions that represent real visitor intent. Include simple, ambiguous, unsupported, and follow-up questions.5. Install and verify
Install the widget snippet, publish the website, and confirm a test conversation appears in Conversations.Next steps
Install the web widget
Add Agenvik to your website.
Analytics
Monitor results after launch.